Your privacy is important to us. Learn how we protect your data.
Last updated: November 4, 2025
Ophys Insights Pte. Ltd. ("Ophys", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or interact with our expert network. By using our services, you agree to the collection and use of information in accordance with this policy.
Ophys Insights is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:
Ophys Insights Pte. Ltd.
Saigon Trade Center
37 Tôn Đức Thắng, District 1
Ho Chi Minh City, Vietnam
Email: privacy@ophysinsights.com
We collect information that you provide directly to us and information that is automatically collected when you use our services:
We use the collected information for the following purposes:
We process your personal data based on the following legal grounds:
Where you have given us clear consent to process your personal data for specific purposes.
Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Processing necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
Processing necessary to comply with legal obligations, such as tax reporting or regulatory requirements.
We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:
Our Commitment
We never sell personal data to third parties. All data sharing is done with strict confidentiality agreements in place.
We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or providing other services.
We may disclose information if required by law, court order, or governmental regulations.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:
All data transmitted is encrypted using industry-standard SSL/TLS protocols
Strict access controls and authentication for all systems containing personal data
Continuous security monitoring and regular vulnerability assessments
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:
Retained for the duration of our business relationship and up to 7 years after for legal and tax purposes
Retained while you remain active in our network and up to 5 years after your last engagement
Automatically deleted after 12 months unless required for security or legal purposes
As we operate across Southeast Asia, your information may be transferred to and processed in countries other than your country of residence.
Under applicable data protection laws, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data in certain circumstances
Request restriction of processing of your personal data
Receive your personal data in a structured, commonly used format
Object to processing of your personal data in certain circumstances
Withdraw your consent at any time where we rely on consent for processing
Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact our Data Protection Officer at:
privacy@ophysinsights.com→We use cookies and similar tracking technologies to enhance your experience on our platform:
Required for the platform to function properly
Help us understand how visitors use our platform
Remember your preferences and settings
Used to deliver relevant advertisements
You can control cookies through your browser settings. Note that disabling certain cookies may limit platform functionality.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Important: Continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@ophysinsights.com
Ophys Insights Pte. Ltd., Saigon Trade Center, 37 Tôn Đức Thắng, District 1, Ho Chi Minh City, Vietnam